Amazon Says It Puts Customers First. But Its Pricing Algorithm Doesn’t. – ProPublica

One that substantially favors Amazon and sellers it charges for services, an examination by ProPublica found.Amazon often says it seeks to be “Earth’s most customer-centric company.” Jeffrey P. Bezos, its founder and CEO, has been known to put an empty chair in meetings to remind employees of the need to focus on the customer. But in fact, the company appears to be using its market power and proprietary algorithm to advantage itself at the expense of sellers and many customers.Unseen and almost whol

Source: Amazon Says It Puts Customers First. But Its Pricing Algorithm Doesn’t. – ProPublica